Sam Ash - Dallas was a very good experience. Immediate assistance in the drum dept. The young man listened to what I was trying to accomplish, and was patient with my novice questions. He presented me with several options explaining the basic differences between them; so then I basically upgraded myself. If I were in store management, that's how I would want my associates to sell, "helping folks get what they really want." Customers want to "be assured, not sold," then they will sell to themselves. I have since pointed several people to this store. It's the nicest Sam Ash store that I have ever visited. 2 in California and 1 in Texas. Now I have to learn how to use the product, and then I will be in great shape to return to playing drums again after 50 years of not performing. Thanks for the opportunity to express my gratitude.