I want to start by saying that this is my first purchase from Sam Ash, (always used to buy from guitar center..) and it won't be my last. I love the fact that my Guitar came already set up and no need to do any intonation or lowering action, i LOVE THAT! Way better experience buying here than on guitar center, here they actually care about my needs and don't try to pressure me to buy! Also i was impressed with the communication i had with Vito Genna, he was super helpful when ordering this guitar! Thank you so much man.