the bass came with flawless workmanship, it arrived ahead of schedule it needed typical adjusting that you would expect with any instrument. the sound was just outstanding. If your looking for the jazz bass honk and growl this bass has it. the maple finger board has great sustain the neck is a nice feel with its narrow taper. My dealings with Sam Ash is definitely 5 star. Eric was very helpful and knowledgeable all in all it was a game changing experience for me.