Frequently Asked Questions: Shipping

We do ship certain products to certain countries, but are bound by dealer agreements not to disclose them on the web. Call 1-800-472-6274 for more information.

Customers intending to have their domestic order shipped anywhere other than the 48 continental states will need to call 1-800-472-6274 before placing their order. Freight forwarding (usually from Miami) must be arranged for shipments to Guam or the U.S. Virgin Islands.

No, all Internet orders must be shipped to a physical address.

If your shipping address is not the same as your billing address, you can help speed up your order by calling your credit card company to register your shipping address. Otherwise, for your own protection, we may need to delay your order while we confirm the validity of your shipping address.

Most orders ship out within 24-48 hours. Call our Customer Service Center at 1-800-472-6274 if you have any questions.