My husband wanted this drum set for Christmas but it was on back order. Steve at Sam Ash called to ask what I wanted to do. He had scoured all of the stores to locate the set, but there wasn't one available for Christmas delivery. We had a really nice conversation, and I decided to wait. It was a very good deal! When the set was ready to ship I got another call from Steve and the set actually arrived early. My husband plays it almost everyday and the sound quality is great! I highly recommend this set for beginners and recommend Sam Ash. Great customer service.