You need to know how to adjust a guitar when buying the Michael Kelly. They arrive not setup - but have a wrench to adjust the neck and directions. Again, don't try if you don't know what you're doing.Truss rods are fine adjustments. This one is a pretty guitar. Neck was bowed backwards so bad the string were laying on it. Little "E" was snapped. I removed the strings and was able to correct the neck. and restring. Sounds and plays fine. I bought this one for my church to have.