Had to purchase this one twice. Sales associate convinced me to accept a floor model with a modest discount. Guitar arrived with binding busted on the lower bout where instrument had been dropped in store. Finally received second instrument a month later on backorder. Tuning the guitar up it was sitaring on all strings above 12th fret. Took to luthier, said a top brace had separated and needed to be humidified. When I got it back still had problems. Took it to a second shop, got a call last week, said he won't touch it, neck needs a reset and he doesn't think it can be done. Beware of this model. In fairness, I also own the Penguin rancher and the and the six string White Falcon rancher. Both were satisfactory purchases. The twelve string has been a dog for me, and it was in the first shop so long my 45 day return guarantee expired.