I visited Sam Ash in LA after having a terrible experience Guitar Center. It was my first visit to a Sam Ash store. Their staff was extremely helpful, very knowledgable and great selection of gear. I was there to try the new Fender Flea Bass. They had one in stock and set me up for a test run. The bass was already spoken for, but I was able to buy one on samash.com. Their support was equally helpful and my bass arrived sooner than expected, and $150 off the price. I'm now a customer for life and shared my experience with other musician friends of mine. Keep up the great work.