I would like to take a brief moment to recognize your Cincinnati Store, and in particular the Sales Manager Chrisopher Donnelly, for the excellent customer service they recently provided me in my purchase of a Martin HD-28 Guitar. Chris helped me work through some minor issues I was having after my purchase and I came away very impressed with Chris, and the everyone else with whom I interacted. I left very satisfied and confident that Sam Ash Music would help me work through any issues I encountered throughout the life of my instrument.
My interactions with the Cincinnati store, and Chris in particular, have left me feeling very good about my decision to purchase a high-end instrument from Sam Ash Music. As a result of my experience Sam Ash has gained a loyal customer, and I will look to Sam Ash music for future purchases.