I spent a lot of money on this, and the quality has always been poor. Volume levels are very low even if you talk into the microphone at very close range. The only fix is to digitally up the volume with all the hiss and hum that this brings with it. It turns out it's a windows driver issue, and audio-technica have completely failed to provide a replacement driver. Quite frankly, I feel as though I've had my money stolen from me.