Nothing wrong with the product or the sam ash store i bought it from, but it's not for me. A little too muffled for me. Not enough rebound for my particular taste at this time. I'm heading into a thinner, faster snappy jazz sound for a few recordings, and this is a thick coated head for hard hitters. Just somehow not the sound or performance I was looking for at this time, but i can see applications for other drummers and their specific sound needs. I have not thrown it out as of yet, i'm switching out my snare side with something that i think might work better with this head. Must say, the underside power dot is THICK, so if you're a super hard hitter this could be perfect for a good sound and lasting performance.