The young lady in the piano/keyboard area of the Forest hills Sam Ash store is the kindest, most helpful professional sales person who went out of her way to be most helpful in getting me the book that I needed. i should add that this is NOt the first time that she has waited on me and helped me find my music materials. In fact it probably played a major role in my choosing to come into the Forest Hills store to make my purchase because I live in Long Island are 2 Sam Ash stores that are closer to where I live yet I thought it was worth coming to the Forest Hills Sam Ash because of this young sales person. She told me that her major instrument that she plays was violin and I said mine was the piano. She was helpful and knew her inventory and did her job well in addition to being personable and highly professional. She made the shopping experience a pleasure.