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Designed to fit Epiphone's jumbo size models, these premium cases feature a plush interior.
|Model||E940EJUMBO Jumbo Acoustic Guitar Case|
Reviewed by 1 customer
Displaying review 1
Comments about Epiphone E940EJUMBO Acoustic Guitar Case:
First off, the interior is NOT red as shown. It's charcoal gray like on epiphones website. I specifically ordered from here hoping to get the older red one pictured. I filled out the customer contact webform 3 separate times and got the autoreply someone would call me in one day. It never happened.The case shipped incredibly fast, 4 days via fedex. Much better than ups who seem to never update their tracking and no Saturday delivery.I called immediately when the wrong color case arrived and spoke to Amanda, who was having the mgr check the Warehouse for a red one. Was told she'd call me back. Two hrs later, no callback. I called again and a man answered, put me on hold and came back on and said they haven't checked yet and they'd call me. Next day around noon I call again, get put on hold, then I'm flatly told no red cases and I can return it if I want. I said I guess not then hung up. After thinking about it I was aggravated for the hassle and decided to call back and return it. I don't want to give my money to a company that doesn't put any effort into a sale. I was told i had to pay return shipping! So much for the musicians bill of rights. I argued that they advertised the wrong case so why should I pay. Finally after 13 more minutes on hold I was emailed a prepaid authorization. If they would have apologized and maybe offered $5or $10 off or applied my $ towards another case, like a gator, maybe I'd still be a customer. So another company got my $, and I got the gator abs one for same price as this cardboard one. I used to like sam ash, and mina moon there was really nice once upon a time, but whatever's changed, I hope you fix it. Bottom line is this case is cheap, I wouldn't use it to fly, and its ugly gray inside.With a coupon you can get the gator gc for close to the same price. Just search around.
E940EJUMBO Acoustic Guitar Case
The manufacturer's warranty covers parts and labor for the lifetime of the product. The warranty excludes damage from misuse, abuse, and contains other exclusions.